{"id":8209,"date":"2016-04-19T15:57:19","date_gmt":"2016-04-19T13:57:19","guid":{"rendered":"http:\/\/www.balance.rs\/bcs\/?p=8209"},"modified":"2016-04-19T15:57:19","modified_gmt":"2016-04-19T13:57:19","slug":"pohvale-ne-kvare-ljude","status":"publish","type":"post","link":"https:\/\/www.balance.rs\/en\/pohvale-ne-kvare-ljude\/","title":{"rendered":"Pohvale ne kvare ljude!"},"content":{"rendered":"

Zamislite \u017eivot bez povratne informacije\u2026 Kao vo\u017enja po gustoj magli, zar ne?<\/p>\n

Kada na treningu pitamo menad\u017eere koliko \u010desto kritikuju i ukazuju na gre\u0161ke, obi\u010dno se javi vi\u0161e od pola\u00a0u\u010desnika. Na pitanje koliko hvale svoje zaposlene obi\u010dno se javi isto toliko, ali samo zato \u0161to smatra da je to\u00a0po\u017eeljan odgovor.<\/p>\n

A kada ih pitamo koliko njihovi pretpostavljeni hvale, a koliko ukazuju na gre\u0161ke, obi\u010dno su pohvale te koje\u00a0izostanu.<\/p>\n

Jedna od neophodnih ve\u0161tina svakog menad\u017eera je i pru\u017eanje konstruktivne povratne informacije o radu i\u00a0pona\u0161anju njegovih zaposlenih. To je vrlo sli\u010dno ulozi roditelja, slo\u017ei\u0107ete se.<\/p>\n

Evo predloga kako to mo\u017eete da radite (tzv. sendvi\u010d tehnika):<\/strong><\/p>\n\n\n\n\n\n\n
Po\u010dnite sa pozitivnim<\/td>\nOno \u0161to mi se dopada (u tvom radu, u tvom tekstu u\u2026) je\u2026<\/td>\n<\/tr>\n
Veznik<\/td>\nI (izbegavati a, ali\u2026jer poni\u0161tavaju prethodno re\u010deno)<\/td>\n<\/tr>\n
Ono \u0161ta treba unaprediti<\/td>\nOno o \u010demu mo\u017ee\u0161 da razmisli\u0161 je\u2026<\/p>\n

Ono \u0161to je moglo malo bolje \/druga\u010dije\u2026<\/td>\n<\/tr>\n

Pozitivno<\/td>\nJa verujem u tebe\u2026<\/p>\n

Siguran sam da \u0107e\u0161 slede\u0107i put\u2026<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Izbegavajte re\u010di:<\/strong>\u00a0Ali\u2026 Ne\u2026 Ne valja\u2026 Nije dobro\u2026 Ne zna\u0161\u2026 Nisi dobro uradio\u2026 Ti si lo\u0161e\u2026 O\u010dajno\u2026 Slabo\u2026Lo\u0161e\u2026 Ti ne zna\u0161\u2026 Katastrofa\u2026 Moj sin bi to bolje uradio\u2026<\/em><\/p>\n

Povratna informacija<\/strong>\u00a0(engl. feedback) ukazuje i na njenu su\u0161tinu \u2013 pohvaliti, uzvratiti ne\u010dim (give back) \u0161to\u00a0\u0107e druge \u201cnahraniti\u201d (feed), a ne samo kritikovati.<\/p>\n

    \n
  • Ako hvalite to mo\u017eete da \u010dinite pred drugima.<\/li>\n
  • Ako kritikujete \u2013 samo u 4 oka.<\/li>\n<\/ul>\n

    Vodite ra\u010duna i o slede\u0107em:<\/strong><\/p>\n

      \n
    • Imajte pozitivan stav i pozitivan ton<\/li>\n
    • Budite realni<\/li>\n
    • Uka\u017eite na pona\u0161anje, ne na osobu (ne: ti si aljkav i neodgovoran, da: ne sla\u017ee\u0161 dokumentaciju po<\/li>\n<\/ul>\n

      abecednom redu, na stolu se nalazi dosta papira i sl.)<\/p>\n

        \n
      • Ka\u017eite na koji na\u010din je to pomoglo Vama i kompaniji<\/li>\n
      • Budite iskreni, konkretni i opisni, a ne uop\u0161teni i ocenjiva\u010dki nastrojeni<\/li>\n
      • Izbegavajte \u201cmora\u0161\u201d, \u201ctreba\u201d i sl.<\/li>\n
      • Slu\u0161ajte \u0161ta Vam govore!<\/li>\n<\/ul>\n

        I zapamtite \u2013\u00a0pohvale ne kvare<\/strong>\u00a0ljude samo ako ste iskreni i ne zloupotrebljavate sopstveni polo\u017eaj.<\/p>\n

         <\/p>\n","protected":false},"excerpt":{"rendered":"

        Zamislite \u017eivot bez povratne informacije… Kao vo\u017enja po gustoj magli, zar ne?<\/p>\n","protected":false},"author":4,"featured_media":9387,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-8209","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-komunikacija","entry","has-media"],"yoast_head":"\nPohvale ne kvare ljude! - Balance Consulting<\/title>\n<meta name=\"description\" content=\"Jedna od neophodnih ve\u0161tina svakog menad\u017eera je i pru\u017eanje konstruktivne povratne informacije na rad i pona\u0161anje njegovih zaposlenih.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.balance.rs\/en\/pohvale-ne-kvare-ljude\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pohvale ne kvare ljude! 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